.Actitech Limited is a company behind some of the most popular fitness and wellness apps, including FitCoach, Yoga-Go, and Muscle Booster. While their apps provide users with personalized workout plans and wellness solutions, many people report unexpected charges from Actitech Limited, leading to confusion and frustration. These charges often stem from free trials that automatically renew into paid subscriptions or other in-app purchases.
In this guide, we’ll explore everything you need to know about Actitech Limited, including how they operate, their apps, common complaints, and step-by-step instructions for canceling subscriptions or requesting refunds. Whether you’ve noticed unexpected charges or want to learn more about their services, this article provides a clear guide to understanding Actitech Limited’s offerings. From identifying the source of charges to canceling subscriptions, we’ll help you navigate everything you need to know about this company and its apps.
What is Actitech Limited?
Actitech Limited is a tech company that develops and markets subscription-based fitness and wellness apps. Their apps are designed to provide users with:
- Personalized fitness programs tailored to their goals.
- Guided yoga sessions and mindfulness exercises.
- Strength training plans for muscle building and improved performance.
- Nutritional advice and diet plans.
Actitech Limited operates internationally, with its apps available on both the Google Play Store and the Apple App Store. These apps often entice users with free trials, after which subscriptions automatically renew into paid plans unless canceled.
Popular Apps by Actitech Limited
Actitech Limited’s apps cater to a wide audience, from fitness enthusiasts to yoga practitioners. Below are their most notable apps:
FitCoach
- Purpose: Helps users achieve their fitness goals through personalized workout plans.
- Features: Custom exercises, calorie tracking, and progress reports.
- Subscription Plans: Free trials followed by monthly, quarterly, or annual renewals.
Yoga-Go
- Purpose: Focuses on flexibility, mindfulness, and weight loss through yoga.
- Features: Guided yoga sessions, breathing exercises, and meditation programs.
- Subscription Plans: Premium options include customized routines.
Muscle Booster
- Purpose: Strength and muscle-building workouts for gym-goers.
- Features: Advanced strength training routines, workout trackers, and gym-based exercises.
- Subscription Plans: Paid subscriptions that renew monthly or yearly.
How Actitech Limited Operates
Actitech Limited’s revenue model revolves around app subscriptions and in-app purchases. Here’s how they typically work:
Free Trials
- Many apps offer 7-day or 14-day free trials.
- These trials automatically convert to paid plans unless canceled before the trial period ends.
Recurring Subscriptions
- Actitech Limited apps use auto-renewing subscriptions, which are charged monthly, quarterly, or annually.
- Subscriptions renew until users actively cancel.
In-App Purchases
- Apps promote premium features like additional workout plans or personalized coaching, which require one-time or recurring payments.
Why Do Charges from Actitech Limited Appear on Your Bank Statement?
One of the most common complaints about Actitech Limited is seeing unexpected charges on bank or PayPal statements. Let’s break down why this happens:
Free Trials That Auto-Renew
Many users forget to cancel free trials before they convert to paid plans.
Subscription Billing
Recurring subscriptions are charged at regular intervals unless manually canceled.
Unrecognized Company Name
Charges often appear under “Actitech Limited” on bank statements, rather than the app name (e.g., FitCoach or Yoga-Go), causing confusion.
Bio Table: Key Information About Actitech Limited
| Category | Details |
|---|---|
| Company Name | Actitech Limited |
| Popular Apps | FitCoach, Yoga-Go, Muscle Booster |
| Subscription Model | Free trials, recurring paid plans |
| Support Email | support@actitech.com |
| Platforms | Google Play, Apple App Store |
| Main Services | Fitness plans, yoga programs, strength training |
Common Complaints About Actitech Limited
Despite the popularity of their apps, Actitech Limited has faced criticism for several reasons:
Unrecognized Charges
- Many users are caught off guard by charges from “Actitech Limited” and don’t immediately connect them to apps like FitCoach or Yoga-Go.
Difficulty Canceling Subscriptions
- Users report challenges navigating cancellation processes, including:
- Confusing account settings.
- Unresponsive customer support.
Poor Communication
- Actitech Limited has been criticized for failing to send reminders before free trials convert to paid plans.
How to Cancel Subscriptions from Actitech Limited
If you’ve been charged by Actitech Limiteds and wish to cancel your subscription, follow these steps based on your platform:
1. Cancel via Google Play
- Open the Google Play Store app.
- Tap your profile icon and navigate to Payments & Subscriptions > Subscriptions.
- Select the app (e.g., FitCoach) and tap Cancel Subscription.
- Follow the on-screen prompts to confirm.
2. Cancel via Apple App Store
- Open the Settings app on your iPhone or iPad.
- Tap your name, then go to Subscriptions.
- Select the app (e.g., Yoga-Go) and tap Cancel Subscription.
- Confirm the cancellation.
3. Cancel Through the App
- Open the app and go to Account Settings.
- Look for Manage Subscription and follow the prompts to cancel.
How to Request a Refund for Actitech Limited Charges
If you’ve been charged unexpectedly, here’s how to request a refund:
Contact Actitech Limited
- Open the app and find the Support or Help section.
- Submit a ticket or email support@actitech.com with details like:
- Charge date and amount.
- Reason for requesting a refund.
Request Refunds via Google Play
- Visit play.google.com and log in.
- Go to Order History and locate the transaction.
- Select Request a Refund and follow the instructions.
Request Refunds via Apple
- Open the Report a Problem page on Apple’s website.
- Sign in with your Apple ID and find the transaction.
- Click Request a Refund and provide your reason.
Tips to Avoid Future Charges from Actitech Limited
Read Terms Carefully
Before signing up for any free trial, review the subscription terms to understand renewal policies.
Set Reminders
Use a calendar app to set reminders for when free trials are due to expire.
Monitor Your Bank Statements
Regularly review your bank or PayPal statements for unfamiliar charges.
FAQs
Who is Actitech Limiteds?
Actitech Limiteds is a company that develops fitness and wellness apps like FitCoach, Yoga-Go, and Muscle Booster.
Why am I seeing a charge from Actitech Limiteds?
You’ve likely been charged for a subscription renewal or in-app purchase linked to one of their apps.
How do I cancel a subscription from Actitech Limiteds?
Cancel subscriptions through your app store (Google Play or Apple App Store) under the “Subscriptions” section.
Can I get a refund from Actitech Limiteds?
Yes, you can request a refund by contacting their support team or via Google Play/Apple.
What should I do if Actitech Limiteds doesn’t respond?
If customer support doesn’t help, request a refund through your bank, PayPal, or app store.
Are Actitech Limiteds apps worth it?
Their apps offer valuable fitness solutions but require careful attention to subscription terms.
Conclusion
Actitech Limiteds apps are powerful tools for fitness and wellness. However, their billing practices, particularly auto-renewing subscriptions, require careful attention. To avoid surprises, always read the terms of service, monitor your subscriptions, and set reminders for trial expirations.
